Service Department
Evergreen Tractor is pleased to announce that we have been honored with Kubota’s Elite Award of Excellence, the company’s most prestigious dealership certification and designation. The certification program was created by Kubota’s senior leadership team in conjunction with its National Dealer Advisory Board to recognize dealers around the country that are providing customers with the “Ultimate Kubota Experience.” This includes top quality equipment, sales and financing, customer satisfaction, and best in class service.
Unique to Kubota’s Award of Excellence program is its criteria required to be given such a prestigious award. The advisory board and Kubota worked together and narrowed down the criteria to 17 core elements that are the absolute most critical for longevity, segment growth, and overall business success. These important elements of criteria fall into 5 categories: Customer Experience, Financial Operations, Sales and Marketing, Building Brand Value, & Equipment Servicing.
“This is the second year of Kubota’s Award of Excellence program, and it is already setting a high standard that will pave the way for sustained growth and market segment leadership. We have built a strong reputation for top quality on the manufacturing level and this award recognizes that Evergreen Tractor is delivering on the Kubota promise before, during and after the sale."
- Ray Villarreal, Kubota Director of Dealer Development
There are two certification levels within the program: premier & elite. In order to be recognized with a Kubota Premier Award of Excellence a dealership must meet all requirements and achieve at least an 80 percent compliance percentage within the five categories as listed above. In addition, to achieve the top “elite” status level dealers must be a premier certified dealer and achieve a total fiscal sales requirement.
“Whether it is landscapers, contractors or large property owners, today’s customers expect equipment dealers to be top-notch, full-service partners. Kubota’s Award of Excellence program recognizes dealers that are already there, meeting and exceeding customers’ expectations. Simply put, they are our very best, and they’ve set the bar high. For that, we thank and applaud them.”
- Todd Stucke, Senior VP of Kubota Sales, Marketing, & Product Support
Does your John Deere riding mower or Kubota tractor need some regular maintenance or even serious repairs? You’ve come to the right place. Evergreen Tractor near Mandeville is committed to providing quality service to meet your equipment needs. All of our service technicians are certified in every product line we carry, and this includes Kubota. As certified Kubota dealers, we make sure that every Kubota tractor, Kubota lawn mower, and Kubota ATV leaves our care in tip-top shape. We also have every Kubota service manual available, including the one for the Kubota Zero Turn mowers, so we can answer any question you may have about any type of Kubota equipment. We pride ourselves on providing you with a timely and accurate diagnosis of your machinery’s problem, and a timely solution or repair when it is needed. Along with John Deere service and Kubota service, we also service brands like Yanmar, Stihl, and many more. For details about our Kubota tractor service and other services near Mandeville, contact us by calling (985) 893-3720 or stop by our Covington location, to speak with one of our qualified technicians.